1. Information We Collect
Goldmax Events collects the following information:
- Personal Information: Name, email address, phone number, billing information, and other details provided during ticket purchase or account creation.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.
- Event Data: Photos or videos taken at events where you may be identifiable, if permitted by signage or event terms.
2. How We Use Your Information
We use your information to:
- Process ticket purchases and deliver services.
- Communicate event updates, promotions, or customer service matters.
- Ensure safety and security at events.
- Improve our website and services through analytics.
- Comply with legal obligations.
3. Sharing Your Information
We may share your information with:
- Service Providers: Third parties that assist with payment processing, ticketing, or event management, bound by confidentiality agreements.
- Legal Authorities: When required by law or to protect our rights.
- Venue Partners: For security or operational purposes, as necessary.
We do not sell your personal information to third parties.
4. Data Security
- We implement reasonable technical and organizational measures to protect your data.
- However, no system is completely secure, and we cannot guarantee absolute security.
5. Data Retention
- We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
- Usage data may be retained for analytics purposes but is anonymized where possible.
6. Your Rights
- You may request access, correction, or deletion of your personal information by contacting us at privacy@goldmaxevents.com.
- You may opt out of marketing communications by following the unsubscribe instructions in our emails.
- Depending on your jurisdiction, you may have additional rights, such as data portability or the right to restrict processing.
7. Cookies
- Our website uses cookies to enhance user experience and track analytics.
- You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
9. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13 without parental consent.
10. International Transfers
If you are outside the United States, your data may be transferred to and processed in the U.S., where data protection laws may differ. By using our services, you consent to this transfer.
11. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will be posted on our website, and significant changes will be communicated to users.
12. Contact Us
For questions or concerns about this Privacy Policy, contact us at privacy@goldmaxevents.com.
